Product Development at CentralReach: An Interview with Greg Paquette

By Todd A. Ward, PhD, BCBA-D

President, bSci21Media, LLC

I recently had a chance to talk with Greg Paquette, the Vice President of Clinical Product Development for CentralReach, a company that provides a comprehensive software solution to manage nearly aspect of your human service agency, from billing to data management and more.  During the interview, Greg provided insight into how CentralReach works with new clients to develop custom software solutions tailored to the unique needs of each agency, and the processes in place to solicit continuous client feedback to ensure the software continues to evolve with the needs of their clients.  To watch the interview, click the video above, and be sure to subscribe to bSci21 via email to receive the latest articles directly to your inbox!

 

Todd A. Ward, PhD, BCBA-D is the President and Founder of bSci21Media, LLC, which owns the top behavior analytic media outlet in the world, bSci21.org.  bSci21Media aims to disseminate behavior analysis to the world and to support ABA companies around the globe through the Behavioral Science in the 21st Century blog and its subsidiaries, bSciEntrepreneurial, bSciWebDesign, bSciWriting, bSciStudios and the ABA Outside the Box CEU series.  Dr. Ward received his PhD in behavior analysis from the University of Nevada, Reno under Dr. Ramona Houmanfar.  He has served as a Guest Associate Editor of the Journal of Organizational Behavior Management, and as an Editorial Board member of Behavior and Social Issues.  Dr. Ward has also provided ABA services to children and adults with various developmental disabilities in day centers, in-home, residential, and school settings, and previously served as Faculty Director of Behavior Analysis Online at the University of North Texas.  Dr. Ward is passionate about disseminating behavior analysis to the world and growing the field through entrepreneurship. Todd can be reached at [email protected]